Shipping policy
Shipping Policy – Astral
Last updated: 26 November 2025
Thank you for shopping at Astral. This Shipping Policy explains how we handle shipping, delivery times, and costs.
1. Order Processing
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Orders are processed only on Mondays, Tuesdays, and Fridays after payment is confirmed.
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Orders placed on other days will be processed on the next processing day.
2. Shipping Destinations & Delivery Times
We ship only to Lithuania, the Baltic States (Latvia and Estonia), and the European Union (EU).
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–14 business days |
Delivery times are estimates and may vary depending on carrier delays or customs processing.
3. Shipping Costs
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Shipping costs are calculated at checkout based on weight and destination.
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Free shipping may be available for orders over a certain amount — check our promotions page.
4. Tracking Your Order
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Once your order ships, you will receive a confirmation email with a tracking number.
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You can track your shipment through the carrier’s website.
5. Lost or Damaged Packages
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Astral is not responsible for packages lost due to incorrect shipping information. Please ensure your address is correct.
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If your order arrives damaged, contact us within 7 days of delivery with photos of the package and the item. We will help resolve the issue promptly.
6. International Shipping
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We only ship to Lithuania, the Baltic States, and the EU.
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Customers outside these regions cannot place orders.
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Customs fees, import duties, or taxes may apply for EU countries.
7. Contact Us
If you have questions about your order or shipping, contact us:
Email: astral.etn@gmail.com
Instagram: @astral_etn
